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General information

Location:
Shanghai - Shanghai, China - 288 Nanjing West Road
Job Family:
Sales
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
M3
Job ID:
R-54415-2026

Description & Requirements

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon and AKG.
  • Unite your passion for audio innovation with high-tech product development
  • Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

As a Sales Operation & Channel Management Manager, you will play a critical role in driving operational excellence and channel management effectiveness across HARMAN Consumer Audio China, supporting a business scope of approximately $350M in sales. You will support end-to-end sales operations, including distributor management, sales order coordination, channel data analysis, pricing governance, and incentive/MDF process support. In this role, you will work closely with Sales, Finance, Supply Chain, and channel partners to improve process efficiency, data accuracy, and policy compliance while enabling sustainable business growth

What You Will Do

  • Manage distributor and customer operation processes, including contract preparation, authorization follow-up, and customer database maintenance
  • Work closely with Sales, Finance, and Supply Chain teams to improve sales process efficiency and operational discipline
  • Utilize AI tools for channel data consolidation and validation, and analyze PSI, sell-through, and channel stock data to provide business visibility and support decision-making
  • Monitor distributor inventory health and conduct regular channel stock checks to identify risks and opportunities
  • Support channel governance activities, including counterfeit fighting and commercial process compliance
  • Coordinate sales order collection and confirmation, and partner with cross-functional teams to ensure smooth order processing and execution
  • Track online and retail pricing to support pricing governance and channel compliance
  • Support promotion sheet creation, execution follow-up, and buy-back / price investment related operations
  • Coordinate supporting document collection and pre-checks for incentive and MDF claims submission
  • Drive continuous improvement in sales operation workflow, reporting accuracy, and channel management processes

What You Need to Be Successful

  • Bachelor’s degree or above

  • 8-10 of experience in Sales

Bonus Points if You Have

  • Proven sales track record, prioritize effectively, and coordinate with cross‑functional teams

  • Detail‑oriented, structured

What Makes You Eligible

  • Willingness to work in an office

  • Excellent time management skills

What We Offer

  • Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.

  • Access to employee discounts on world-class Harman products (JBL, HARMAN Kardon, AKG, etc.).

  • Extensive training opportunities through our own HARMAN University.

  • Competitive wellness benefits.

  • Access to HARMAN Campus Fitness Center and Cafeteria.

  • “Be Brilliant” employee recognition and rewards program.

  • An inclusive and diverse work environment that fosters and encourages professional and personal development.


About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  
 
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com) 

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at harmancareers@harman.com. Requests will be considered on a case-by-case basis in accordance with applicable law.