Harman

A Career at HARMAN Tech Services (HTS)

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions.

• Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
• Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
• Empower companies to create new digital business models, enter new markets, and improve customer experiences

About the Role

As a Specialist, Logistics, you will be responsible for managing international logistics transportation within the supply chain and will be capable of performing supply chain-related tasks such as procurement and materials management.

What You Will Do

Shipping & Logistics Execution

• Manage the complete shipping cycle from supplier to end-customer delivery, ensuring flawless handover and compliance at each stage.
• Coordinate with factories, freight forwarders, and customs to plan, schedule, and execute shipments by sea, air, and courier.
• Monitor shipment progress, proactively resolve exceptions (delays, holds, customs issues), and provide timely updates to internal teams and customers.
• Ensure accurate, complete, and compliant shipping documentation (commercial invoices, packing lists, BOL, AWB, COO, customs declarations, etc.).

Order & Delivery Management

• Manage purchase order (PO) acknowledgments, delivery schedules, and shipment booking in alignment with customer requirements.
• Track order fulfillment from factory dispatch through final delivery, ensuring on-time and in-full (OTIF) performance.
• Collaborate with suppliers and ODM partners to align production readiness, lead times, and delivery commitments.

Supplier & Forwarder Collaboration

• Act as primary liaison between factory, logistics service providers, and customers for all shipping and delivery matters.
• Track and manage freight forwarder performance, including service levels, and transit time optimization.
• Drive accountability across suppliers and partners for shipment readiness and timely documentation handover.

Customs & Trade Compliance & Risk Management

• Ensure adherence to US and international trade compliance regulations (import/export laws, Incoterms, HTS codes, duties/tariffs).
• Identify and mitigate risks related to shipping delays, customs clearance, and capacity constraints.
• Manage escalation and recovery plans for logistics disruptions (port congestion, carrier shortages, geopolitical risks).
• HS code classification and INCOTERM monitor, especially for DDP shipments
• Customs clearance, Customs compliance and bonded operations

Performance Monitoring & Reporting

• Track, analyze, and report key logistics KPIs (OTIF, freight cost, transit time, customs clearance performance).
• Support cost optimization initiatives through freight consolidation, mode selection, and carrier performance management.

What You Need to Be Successful

• Bachelor’s degree in supply chain, Logistics, Business, or related field.
• 3+ years of experience in global shipping, logistics, or supply chain operations (ODM/OEM or electronics industry preferred).
• Strong knowledge of international shipping terms (Incoterms), documentation, and trade compliance requirements.
• Hands-on experience working with freight forwarders, carriers, and customs brokers.
• Proficient in ERP/MRP systems (SAP preferred) and shipment tracking tools.
• Excellent communication, coordination, and problem-solving skills with ability to work cross-functionally across global teams.
• Detail-oriented, process-driven, and capable of managing multiple priorities under tight timelines.
• Othe experience in end-to-end supply chain management is preferred to expand career development exposure but not required, such as demand/supply planning, procurement, material management, and/or production management.

Bonus Points if You Have

• Accuracy                  
  • Pay attention to details affecting overall outcome of work.  Identifies trends and problems quickly and accurately.
• Communication
  • Communicate detailed information logically and clearly, including objectives and expectations.  Make effective presentations.  Effectively participates in meetings, speaks in public, and prepares correspondence. 
• Character Strength
  • Overcomes obstacles to meet commitments.  Demonstrates personal integrity in all interactions.                  
• Composure
  • Maintains professional demeanor in job interactions and demonstrates ability to accept criticism.
• Dominance
  • Demonstrates a belief in self and organization.  Maintains confidence when presented with challenges.
• Emotional Maturity
  • Supports decisions even if he / she does not agree with the decision. Demonstrates ability to effectively lead varied people under all conditions.
• Mental Alertness
  • Demonstrates ability to conceptualize. Solves problems through deductive reasoning.
• Motivation
  • Challenges self to greater levels of achievement.  Strives to meet and exceed internal and external customer demands.
• Realistic
  • Accurately assesses project situations and strives for win-win outcomes. Recommend alternatives to risky situations.  Assesses organizational strengths and weaknesses.
• Work Habits
  • Effectively organizes time and work.  Meets commitments when made.
• Work Terms
  • Demonstrates enough business vocabulary to communicate effectively and develop professional rapport with others.

What Makes You Eligible

• Must be fluent in speaking and writing both Mandarin and English
• Willingness to travel 25% of the time
• Willingness to work in an office in Shanghai, China
• Willingness to submit to a background screen

What We Offer

• Access to employee discounts on world-class Harman (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Access to HARMAN Campus Fitness Center and Cafeteria
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development